AI applications that earn their place in your product.
Beyond demos and chatbots: copilots, semantic search, document understanding, vision pipelines and decision support — built with real evaluations, observability and a clear story for accuracy, cost and risk.
Most AI demos don’t survive contact with users.
The hard part isn’t getting an LLM to answer once. It’s making it consistent, fast, accurate, debuggable and economical — for thousands of users, on real data, week after week.
We design AI features the way we design any other production software: with measurable goals, evaluation suites, telemetry, fallbacks and a clear human-in-the-loop story for the tricky 5%.
- In-app copilots and assistants
- Semantic and hybrid search
- Document AI & data extraction
- Summarisation and report generation
- Computer vision pipelines
- Classification and recommendation
- Voice and speech interfaces
- AI-augmented workflows
The full stack of an AI feature.
Retrieval & grounding
RAG pipelines, embeddings, hybrid search and reranking that keep answers tied to real, sourced data.
Evaluation & observability
Eval suites, prompt regressions, latency budgets, traces and dashboards for live AI behaviour.
Model selection
Right-sized models per task — commercial APIs, open-source or on-prem — based on cost, latency and accuracy.
Safety & policies
Content filters, PII handling, jailbreak resistance and policy alignment with your domain.
Workflow integration
AI features wired into actual product surfaces — not bolted-on chat windows nobody opens.
Cost & throughput
Caching, batching, semantic routing and tier-aware fallbacks — AI that scales without surprises.
How an AI feature actually gets built.
Define the win
What metric improves? Accuracy on what task? Time saved per case? We anchor on a measurable goal.
Build the eval
A small but realistic test set we can score automatically — the foundation for every iteration that follows.
Iterate the system
Prompts, retrieval, reranking, fine-tuning, tools — whatever gets the score up while keeping cost sane.
Ship & observe
Roll out behind feature flags, watch real usage, capture feedback and tune. The eval keeps regressions out.
Where AI moves the needle.
Customer support
Self-serve answers grounded in your real docs and tickets, with confident escalation when needed.
Knowledge search
Search across documents, wikis, tickets and code — answers with citations, not just blue links.
Document AI
Extract structured data from invoices, contracts, forms and reports with verifiable accuracy.
Sales & marketing
Personalised outreach, content drafts, lead enrichment and live call assistants.
Vision pipelines
Image classification, OCR, defect detection, identity verification — from prototype to production.
Internal copilots
Domain-specific copilots for ops, HR, finance and engineering teams — saving hours every day.